Get Results in
Three Simple
Steps

How Online Therapy Works

Find the right therapist and connect from the privacy of your home at a lower cost than traditional, in-person therapy.

1

Find Your Therapist

Search through our list of therapists to find the one who is the most suitable to you.

Our therapists are experienced and accredited psychologists, social workers and family therapists.

As we are an online therapy platform, most of our interventions are delivered by qualified mental health practitioners (e.g. psychologists) who are experts in the delivery of a range of mental health services and therapies. However, if you are specifically seeking medication to treat and easy a mental disorder, you will need to request a referral with your GP to see a psychiatrist.

Clients must be a minimum of 16 years of age or older, otherwise, parents' consent is required.

Find your Telehealth Therapist
Book a Telehealth Therapy Sesssion

2

Book an Appointment

Select your therapist, the time and date of your appointment.

The cost of a one-hour session starts from $175. If you have obtained a Mental Health Care Plan from your doctor, you could be eligible for a rebate from Medicare (e.g. $87.45 if you see a Psychologist).

You will get a full refund, provided you cancel at least 48 hours of your session time. Please note that a minimum of 48 hours’ notice is required to cancel or reschedule a video or phone online session without charges. If less than 48 hours notice is given, or if you miss or forget to attend an appointment with your therapist, you will be charged and no refund will be given.

You will need to cancel the original appointment before choosing another time that suits you better and booking again. You don't have to select the same therapist in this case if another therapist offers a more convenient time. Note that you can only cancel and change an appointment if it is at least 48 hours before your booked time slot. .

3

Connect With Your Therapist

Once your appointment is made, you will get a confirmation email with a link. No login or passwords are required – just one click and you are connected.

Once you have completed your booking a confirmation email will then be sent to the address you provided. Please check your junk or spam folder in case it has landed there. If you have not received an email confirmation within 24 hours, please get in touch with InnerGrowth to check your booking and obtain your confirmation email.

You could use three or four sessions before deciding about the course of your treatment. It is important to know if the counsellor is the right person for you.

Your initial session is a period for you and your therapist to get to know each other and have an understanding of your difficulties and issues.

It is likely that after your first few sessions you and your therapist will identify the main therapeutic goals that you want to achieve from your treatment as well as the pathways to use to reach them. In establishing this counselling relationship, it is important for your counsellor to know that you are committed to your therapy and you are willing to engage actively during your sessions to obtain concrete results.

Access Telehealth Therapy from Anywhere

Online Therapy: Your Way

Therapy from Home

See a registered cousellor online from the privacy of your own home


Connect with an Experienced Telehealth Psychologist

Therapy When You Need It

Select the right therapist for your needs. No travel. No waiting rooms.


All rights reserved. Copyrights 2021 InnerGrowth Online Counselling | Book Counselling, Psychotherapy and Life Coaching Online