If you do not agree to with all the terms contained herein, do not use this site.
To operate this site effectively and deliver our counselling services, we may have to collect personal information (such as, but not limited to, your name, phone number, email address, and home address), billing and payment information, profile information, log data (information such as your computer, Internet Protocol address -“IP”-, pages you visited, time spent on those pages and other statistics) and any information which is exchanged between you and your counsellor.
We also collect and maintain different types of personal information in regards to those who seek to be, are, or were clients, counsellors or employees, including the information contained in:
The information may be used for the following purposes:
We may disclose necessary or appropriate information to protect the safety of the public or any person, to respond to claims and legal process and to prevent or stop activity that may be illegal or dangerous.
You should also be aware that Counsellors may be obliged to disclose information to law enforcement or other authorities to conform with their professional and legal responsibilities. Specifically, and without limitation, you should be aware that the law requires mental health professionals to disclose information and/or take action in the following cases: (a) reported or suspected abuse of a child or vulnerable adult; (b) serious suicidal potential; (c) threatened harm to another person; (d) court-ordered presentation of treatment.
You have the right to request to see any personal information that your Counsellor has collected about you or your situation. You have the right to view your clinical file. If you believe that some information about you is incorrect, you may request the information to be changed.
Only you or another person you have authorised, such as a legal guardian or authorised agent, can make this request.
You may be asked to put your request in writing and with information that identifies you. If so, include:
We will respond a request for access to personal information within 30 days.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to. Cookies contain information that is transferred to your computer’s hard drive.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block cookies you may not be able to access all or parts of our site.
Please note: We may change these terms from time to time. You will always be able to view the most current version by clicking on a link at the bottom of any page on our site
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